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AI Workflow Design & Process Redesign
Beginner to Intermediate4-5 hoursAI workflow map + redesign canvas + exception-handling pattern

Most organisations do not need more prompts. They need better workflows. Learn how to redesign work around AI, human review, exceptions, and measurable outcomes.

Quick Navigation Before we start — why adding AI to a bad process disappoints Why prompt-first thinking is too small The workflow lens Where AI belongs in a process Designing...

1 DayHands-on
Workflow DesignPractical
Application, Integration, API, Interface, Data & Process Design
Intermediate to Advanced (SA, EA)6-8 hoursIntegration design playbook + API design standards + data movement pattern guide

How the components of a solution are structured internally, how they communicate with each other, and how they connect to the data and processes they depend on.

...here — Solution design Application design Integration patterns API design Interface design Data design Process design Putting it together Cheat sheet Before we start — the one thing to hold onto A decomposed...

2 DaysIntensive
ComprehensiveSA · EA
Your On-Call Log Is Your Real Org Chart.
Your On-Call Log Is Your Real Org Chart.

Why on-call rotation data is the most accurate org chart your engineering organisation has — and almost nobody uses it to make structural decisions.

...this is for: CTOs, VP Engineering, Engineering Managers, Technology Directors Problem it solves: Org redesigns that look structurally sound on paper reproduce the same load failures in practice — because...

Decision Velocity Is Not a Leadership Problem. It Is an Architecture Problem.
Decision Velocity Is Not a Leadership Problem. It Is an Architecture Problem.

Decision velocity is not constrained by leadership intent but by architectural design. Governance systems built for slower eras create mechanical delay between insight and execution.

...Because it is inside a lock. The lock fills. The gate opens. The ship advances. Then it stops again. The process repeats. No amount of urgency changes the physics of the lock. This is how most organizations...

Monitoring Added After Deployment Is Not Observability. It Is Archaeology.
Monitoring Added After Deployment Is Not Observability. It Is Archaeology.

Observability is not a monitoring add-on. It is an architectural constraint. Systems built without observability baked in cannot be understood, cannot be governed, and cannot be improved. The OSAF model tells you exactly where your architecture is blind.

...tools exist. The signal is noise. Services Are Built to Function, Not to Be Understood A microservice processes a payment. It succeeds or it fails. But nobody asked at design time: What does a slow success...

Standards & Reference Architectures
Intermediate (SA, EA)4-5 hoursReference architecture library starter + standards register + architecture principles catalogue

How to create, govern, and operationalise architecture standards and reference architectures — the agreed patterns and structures that create consistency, reduce duplication, and accelerate delivery at scale.

...CISO G-02 Guardrail All APIs versioned and documented All APIs No exception Lead architect Exception process: Team needs exception → Submit request (justify why standard doesn't fit) → Review (architecture...

1 dayIntensive
PracticalStandards exercise
Technical Debt & Rationalisation
Intermediate to Advanced (SA, EA, TS)5-6 hoursTechnical debt taxonomy + rationalisation prioritisation framework + modernisation criteria

How to understand, measure, prioritise, and reduce technical debt — the accumulated cost of shortcuts, outdated decisions, and deferred maintenance.

...cost of shortcuts, outdated decisions, and deferred maintenance. Rationalisation is the disciplined process of reducing it — through modernise, replace, retire, or tolerate decisions — before it becomes...

1 DayIntensive
StrategicSA · EA · TS
Architecture Governance
Intermediate to Advanced (SA, EA, TS)5-6 hoursGovernance model canvas + architecture principles register + escalation path template

How to design, implement, and measure architecture governance — the mechanisms that ensure decisions are made consistently, applied correctly, and aligned with strategy.

...problems Auth, logging, CI/CD = buy; core domain = build P-05 Automate everything repeatable Manual processes are error-prone and slow If it's done more than twice, automate it Good principles = value...

1 DayIntensive
PracticalSA · EA · TS
Team Topologies & Organisational Design Workshop
CTO, VP Engineering, Engineering Directors, Principal EngineersTeam topology map, interaction model, platform team charter, cognitive load assessment

Your architecture isn't just a technical choice. It's a consequence of how your teams are structured. Fix the structure, and the architecture follows.

...and design problems have solutions. Keep it in mind. Purpose The goal of this workshop is concrete: redesign how your engineering organisation is structured so that team boundaries accelerate delivery...

1 DayIntensive
Team BlueprintClear Boundaries