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Advanced (EA, TS)5-6 hoursOperating model design canvas + team topology guide + Conway's Law application worksheet + Communication Structure Heatmap

How the structure of technology teams shapes the structure of the systems they build — covering Conway's Law, centralised vs federated models, platform teams, product operating models, team topologies, and designing the organisation that produces the architecture you want.

...systems you build will mirror the communication structure of the teams that build them — whether you design it that way or not. This is Conway's Law, and it's not a suggestion. It's a description of reality....

1 DayIntensive

StrategicEA · TS

Architecture Operating Model Conway's Law Team Topologies Platform Teams Strategy View Details

Your On-Call Log Is Your Real Org Chart.

Why on-call rotation data is the most accurate org chart your engineering organisation has — and almost nobody uses it to make structural decisions.

...this is for: CTOs, VP Engineering, Engineering Managers, Technology Directors Problem it solves: Org redesigns that look structurally sound on paper reproduce the same load failures in practice — because...

Technology Leadership Organizational Design Delivery Excellence Engineering Leadership Fractional Leadership Read Insight

Requirements, Constraints, Trade-offs & Compromise

All levels — SA, EA, TS5-6 hoursTrade-off framework + constraint register template + requirements classification guide

The art of making the best possible architectural decision given what is required, what is constrained, and what must be sacrificed.

...together Cheat sheet Before we start — the one thing to hold onto Architecture isn't the art of the perfect design. It's the art of the best possible decision given three realities: what's required, what's constrained,...

1 DayIntensive

PracticeReal decisions

Architecture Foundations Requirements Trade Offs Decision Making View Details

AI Risk Patterns & Failure Modes

Beginner to Intermediate4-5 hoursAI risk pattern map + mitigation checklist + failure review template

Most AI failures are predictable. Learn the recurring patterns behind hallucinations, automation bias, data leakage, brittle workflows, hidden costs, and false confidence before they become expensive.

...risk and workflow brittleness Failure chains and compounding error Risk signals to watch early How to design mitigation into the work Learning from incidents without panic The failure map in one diagram Cheat...

1 DayPractical

Risk AwarenessOperational

AI Risk Failure Modes Hallucinations Automation Bias AI Governance View Details

Roadmaps & Transformation Sequencing

Intermediate to Advanced (SA, EA, TS)5-7 hoursRoadmap template + transition state design guide + sequencing logic + dependency overlay

How to build multi-year transformation roadmaps that sequence architectural change realistically — accounting for dependencies, capacity, risk, and the fact that the organisation must continue operating while it transforms.

...architectures — each one coherent, each one operable, each one closer to the goal. Transition states are designed, not discovered. Designing a transition state means answering four questions: Coherent — is...

1.5 DaysIntensive

StrategicSA · EA · TS

Architecture Roadmap Transformation Sequencing Strategy Delivery View Details

AI Adoption, Change & Project Delivery

Intermediate5-6 hoursAI adoption playbook + stakeholder engagement plan + delivery framework

Moving AI from exciting pilot to boring-but-valuable production. The people, the process, and the delivery discipline that turns AI potential into daily practice.

...into existing workflows, don't add new ones Irrelevance "This doesn't actually solve my problem" Co-design with end users, not for them Fatigue "Here we go again" Start small, prove value quickly, then...

2 DaysIntensive

Adoption PlaybookDeliverable

AI Adoption Change Management Project Delivery Stakeholder Engagement AI Culture View Details

AI Agents and Automation

Intermediate to Advanced6-8 hoursAgent use case map + architecture blueprint + governance framework

AI agents — what they are, how they work, the protocols shaping them (MCP, A2A), and the governance you need before you let one act on your behalf. The bridge between AI that talks and AI that does.

...continues until the goal is achieved or the agent determines it needs human help. Try it yourself — Design your first agent Pick one process from your opportunity scan. Design the agent. If you can't fill...

2 DaysIntensive

Agent DesignWorkshop

AI Agents Agentic AI MCP A2A Multi Agent Systems AI Orchestration View Details

Future of AI

Intermediate to Senior Leaders3-4 hoursAI horizon scan + strategic implications analysis + preparation roadmap

What's coming in AI — multimodal models, on-device AI, open-source momentum, protocols, regulation, and the shift to AI-native organisations. See around the corner without falling for hype.

...Document analysis, visual QA Image generation Production (DALL-E, Midjourney, Stable Diffusion) Creative, design, prototyping Audio understanding Production (Whisper, Gemini) Transcription, voice commands Audio...

Half DayIntensive

Horizon ScanDeliverable

Future of AI AI Trends Multimodal AI AI Regulation Emerging Technology View Details

AI Decision-Making & Human Oversight

Beginner to Intermediate3-4 hoursHuman oversight framework + decision rights map + review checklist

AI can assist decisions, but accountability still belongs to people. Learn the operating rules for review, approval, escalation, confidence, and human authority in AI-supported work.

...oversight Decision support vs decision delegation Confidence, escalation, and review When not to automate decisions Designing accountable workflows Building an approval architecture The oversight model in one diagram Cheat...

Half DayPractical

Control ModelDecision Ready

Human in the Loop AI Oversight Decision Making AI Governance Accountability View Details

Capability Mapping & Business Outcomes

All levels — SA, EA, TS4-5 hoursBusiness capability map template + capability-to-outcome linkage model

How to build business capability maps, connect them to technology, and link capabilities to strategic outcomes — the bridge between business strategy and technical architecture.

...system supporting too many capabilities. Misalignment — a system supporting capabilities it wasn't designed for. In the example above, the CRM is being used for risk assessment — something it wasn't designed...

1.5 daysIntensive

PracticalMap-building exercise

Architecture Capability Mapping Business Strategy Enterprise Context Business Outcomes View Details

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