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How to Think With AI
Beginner to Advanced5-7 hoursPersonal AI Fluency framework + working habits

AI Fluency — the four competencies that separate people who use AI from people who think with it. Delegation, Description, Discernment, Diligence. Master these and everything else follows.

...started exploring. The right mode depends on one question: how clearly do you already know what you want? Automation is what most people do most of the time. You have a clear task, you instruct AI, it executes....

2 DaysIntensive
4 CompetenciesComplete Framework
Responsible AI — Ethics, Risk & Governance
Beginner to Intermediate4-5 hoursAI risk map + personal responsibility checklist + governance starter framework

Using AI responsibly — covering ethics, bias, hallucination risk, data privacy, accountability, and organisational governance. The judgment to use AI fairly, safely, and in a way you can defend.

...to question a colleague who hedges than a system that states things clearly. This tendency, called automation bias, means that AI errors often go unchallenged longer than they should. The fluency is not...

1 DayIntensive
Beginner FriendlyNo legal background required
Platform Thinking
Intermediate to Advanced (SA, EA, TS)5-6 hoursPlatform strategy canvas + internal platform design guide + shared capability register

How to shift from building one-off solutions to building reusable internal platforms — shared foundations that allow teams to deliver independently without solving the same problems repeatedly.

...clusters, managed databases. CI/CD — build, test, deploy pipelines. Pipeline templates, deployment automation. Observability — logging, metrics, tracing. Centralised logging, dashboards. Security — identity,...

1 DayIntensive
CurrentSA · EA · TS
AI Implementation & Technical Architecture
Intermediate to Advanced5-7 hoursAI architecture blueprint + MLOps framework + deployment playbook

Turning AI prototypes into reliable, scalable production systems. MLOps, model serving, RAG architecture, monitoring, and the engineering discipline that most AI projects are missing.

...Level Description Practices Level 0 Manual Notebooks, manual deployment, no monitoring Level 1 Pipeline automation Automated training, manual deployment Level 2 CI/CD pipeline Automated training and deployment...

2 DaysIntensive
ArchitectureBlueprint
Common Architecture Patterns
Intermediate (SA, EA)5-7 hoursPattern selection guide + pattern comparison matrix + anti-pattern catalogue

Proven, reusable solutions to recurring structural problems — each with known trade-offs that make it suited to some contexts and unsuitable for others.

...draw clean boundaries between our business capabilities We have CI/CD, monitoring, and infrastructure automation Each service would have a dedicated owning team We can decompose our data — each service owns...

1.5 DaysIntensive
PracticalSA · EA
Operating Model Choices
Advanced (EA, TS)5-6 hoursOperating model design canvas + team topology guide + Conway's Law application worksheet + Communication Structure Heatmap

How the structure of technology teams shapes the structure of the systems they build — covering Conway's Law, centralised vs federated models, platform teams, product operating models, team topologies, and designing the organisation that produces the architecture you want.

...foundation; teams own the application. Platform team responsibilities: CI/CD — pipeline templates, deployment automation. They don't write application code. Observability — logging, metrics, tracing infrastructure....

1 DayIntensive
StrategicEA · TS
Technology, Infrastructure, Cloud & Security Design
Intermediate to Advanced (SA, EA)6-8 hoursInfrastructure decision framework + cloud pattern reference + security controls map

Where abstract architecture meets physical reality — choosing the platforms, compute, networking, and security controls that make the solution work at scale.

...production should be as similar as possible. Isolation — environments should not share resources or data. Automation — environments should be created and destroyed via code (IaC). Promotion — code moves through...

2 DaysIntensive
PracticalSA · EA
Technology Strategy & Architecture Strategy
Advanced (EA, TS)5-6 hoursTechnology strategy vs architecture strategy distinction map + strategy brief template

How to distinguish technology strategy from architecture strategy, connect both to business strategy, and define a coherent direction for the organisation's technology investments.

...Event-driven architecture, low-latency APIs Stream processing, caching, ML platform "Cut operational cost 20%" Automation Workflow orchestration, self-service RPA, platform automation, IaC "Achieve SOC 2 compliance"...

1.5 DaysIntensive
StrategicEA · TS
AI Capabilities, Limitations & Use Cases
Beginner to Intermediate3-4 hoursTask-to-AI fit judgment + reference materials

What AI is genuinely good at, where it will let you down, and how to match the right task to the right tool. The judgment you need before you touch a prompt.

...fast engineers on your team can move, and because it increasingly means non-engineers can get small automation tasks done without waiting for engineering bandwidth. Multimodal generation AI is no longer...

Half DayIntensive
Beginner FriendlyNo math required
AI Measurement & ROI
Intermediate to Senior Leaders3-4 hoursAI measurement framework + ROI model + leadership dashboard template

Proving AI's value — defining success before you start, attributing outcomes correctly, and reporting to leadership in a way they trust. The discipline of answering the question every executive asks: is this worth it?

...investment. Benefit categories: revenue (new revenue or increased conversion), cost reduction (process automation, efficiency gains), risk reduction (fewer incidents, better compliance), and capability (new...

1 DayIntensive
ROI FrameworkDeliverable