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AI Implementation & Technical Architecture
Intermediate to Advanced5-7 hoursAI architecture blueprint + MLOps framework + deployment playbook

Turning AI prototypes into reliable, scalable production systems. MLOps, model serving, RAG architecture, monitoring, and the engineering discipline that most AI projects are missing.

...operational backbone Model serving — making models accessible RAG architecture — grounding AI in your data Infrastructure design Monitoring — watching for silent degradation Scaling The production pipeline...

2 DaysIntensive
ArchitectureBlueprint
What Architecture Is
All levels — SA, EA, TS3-4 hoursArchitecture definition canvas + what it is / what it isn't reference card

What software and enterprise architecture actually is — its structure, relationships, and decisions — and what it is not. No diagrams. No jargon. Just clarity.

...these three questions: Question Your answer What are the main components? e.g. Frontend, API, database, message queue How do they connect? e.g. Frontend calls API, API writes to DB, publishes events...

Half-dayIntensive
FoundationFor all roles
Why Architecture Exists
All levels — SA, EA, TS3-4 hoursArchitecture purpose framework — complexity · alignment · risk · change · shared understanding

Why architecture exists — managing complexity, aligning technology with business, reducing risk, enabling change, and creating shared understanding across teams.

...hide what doesn't. A service API hides internal implementation. Consumers see the contract, not the database schema, the cache layer, or the business algorithm. Boundaries — draw lines between things...

Half-dayIntensive
PurposeWhy it matters
Future of AI
Intermediate to Senior Leaders3-4 hoursAI horizon scan + strategic implications analysis + preparation roadmap

What's coming in AI — multimodal models, on-device AI, open-source momentum, protocols, regulation, and the shift to AI-native organisations. See around the corner without falling for hype.

...summary. Multimodal AI expands what agents can do — agents can now see and hear, not just read. It creates new data challenges — images and audio need different pipelines than text. And it expands use cases dramatically:...

Half DayIntensive
Horizon ScanDeliverable
Delivery Metrics That Mean Something
Engineering Managers, Tech Leads, VP Engineering, CTOs3-4 hoursA delivery scorecard — four DORA signals plus a five-dimension maturity baseline with one named bottleneck

How to replace delivery dashboards that measure activity with signals that tell you which dimension is actually holding delivery back — and what to fix first.

...how many caused incidents? MTTR — how long to recover? If you cannot fill the first column from data, that is the finding. Stop the exercise and go get the numbers — everything after this depends on...

1 DayIntensive
EvidenceNot feeling
Stakeholder Management & Politics
Intermediate to Advanced (SA, EA, TS)5-6 hoursStakeholder map template + conflict resolution framework + executive alignment guide

How to navigate organisational dynamics, manage conflicting priorities, resolve decision deadlocks, and build executive alignment — because the best architecture recommendation fails without stakeholder alignment.

...needed but nobody makes one. Deadlocks have root causes. Diagnosing the cause determines the unblocking strategy. The unblocking toolkit: Root cause Diagnostic question Unblocking action Unclear authority...

1 DayIntensive
StrategicSA · EA · TS
Technical Debt & Rationalisation
Intermediate to Advanced (SA, EA, TS)5-6 hoursTechnical debt taxonomy + rationalisation prioritisation framework + modernisation criteria

How to understand, measure, prioritise, and reduce technical debt — the accumulated cost of shortcuts, outdated decisions, and deferred maintenance.

...missing test is different from a wrong architecture. A deprecated library is different from a shared database. Treating all debt the same leads to wrong priorities. Four types of debt require different...

1 DayIntensive
StrategicSA · EA · TS
Decision Rights & Delegation
Engineering Managers, Tech Leads, Directors, CTO, VP Engineering3-4 hoursDecision rights map by altitude and domain, with every gap, overlap and delay node named

Decisions made at the wrong altitude are the commonest source of both bottleneck and drift — which makes delegation a design problem, not a trust problem.

...standards Domain Decisions that govern a bounded business or technology domain Domain platform choices, data ownership rules, integration contracts Team Decisions within a team's implementation boundary...

1 DayIntensive
AltitudeWho decides what
How to Think With AI
Beginner to Advanced5-7 hoursPersonal AI Fluency framework + working habits

AI Fluency — the four competencies that separate people who use AI from people who think with it. Delegation, Description, Discernment, Diligence. Master these and everything else follows.

...e.g. Summarise the quarterly report Automation — I know exactly what I need e.g. Develop our Q3 strategy Augmentation — I need a thinking partner e.g. Sort and flag incoming support tickets Agency...

2 DaysIntensive
4 CompetenciesComplete Framework
AI Change in Roles, Skills & Workforce Design
All levels4-5 hoursRole redesign canvas + skills pathway + workforce transition map

AI does not only change tools. It changes tasks, handoffs, expectations, and the shape of roles themselves. Learn how work evolves when people and AI collaborate by design.

...judgment may grow coordination may become more important exception handling may become more specialised data and context preparation may become a bigger part of good work This shift often elevates the value...

1 DayTransformation
Role DesignPractical