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How LLMs Work
Beginner to Intermediate4-6 hoursWorking mental model + reference materials

What actually happens inside a Large Language Model — from the moment you type a prompt to the moment it responds. No math. No fluff. Just a clear picture you can hold in your head.

...noticed — models sometimes paint themselves into a corner mid-response. They committed to an early direction, and by the time they're deeper in the answer, certain options have been closed off. One technical...

2 DaysIntensive
Beginner FriendlyNo math required
LLMsMachine LearningTransformersGenerative AIView Details
Responsible AI — Ethics, Risk & Governance
Beginner to Intermediate4-5 hoursAI risk map + personal responsibility checklist + governance starter framework

Using AI responsibly — covering ethics, bias, hallucination risk, data privacy, accountability, and organisational governance. The judgment to use AI fairly, safely, and in a way you can defend.

...frameworks are beginning to mandate it for specific contexts. Even where it is not yet required, the direction is clear: if AI was meaningfully involved in something consequential, the people affected increasingly...

1 DayIntensive
Beginner FriendlyNo legal background required
Responsible AIAI EthicsAI RiskAI GovernanceBiasData PrivacyAI FluencyView Details
What is Generative AI?
Beginner3-4 hoursClear mental model of Generative AI + reference materials

Generative AI — what it actually is, how it works, what it's good at, and where it goes wrong. No hype. No math. Just clarity.

...emails, reports, proposals, creative pieces — it handles the blank-page problem well. Give it context and direction and it will produce a solid first draft faster than most humans can. The key word is first....

Half DayIntensive
Beginner FriendlyNo math required
Generative AILLMsAI FundamentalsMachine LearningView Details
Paying Down Debt Through Feature Work
CTOs, Engineering Leaders, Enterprise Architects, Product Leaders3-4 hoursA feature-driven debt reduction policy — the rule, the visibility mechanism, and the two questions review asks about every feature

Debt accumulates faster than refactoring projects can remove it. Fund architecture improvement through the product roadmap instead of competing with it.

...architecture improves. Delivery and improvement happen simultaneously. Same feature, same sprint, opposite direction of travel for the system underneath. Institutionalising it in 60 days Introducing this practice...

1 DayIntensive
ContinuousNot a project
Technical DebtArchitecture EvolutionProduct DeliveryGovernanceView Details
Platform Thinking
Intermediate to Advanced (SA, EA, TS)5-6 hoursPlatform strategy canvas + internal platform design guide + shared capability register

How to shift from building one-off solutions to building reusable internal platforms — shared foundations that allow teams to deliver independently without solving the same problems repeatedly.

...coming and can plan accordingly. Feedback loops — regular mechanisms for teams to influence platform direction. Platform governance mechanisms: Platform roadmap — communicates what's planned — teams can...

1 DayIntensive
CurrentSA · EA · TS
ArchitecturePlatformDeveloper ExperienceInternal PlatformsSelf ServiceView Details
Human Skills in an AI World
All levels4-5 hoursPersonal skills assessment + development plan + human-AI collaboration playbook

The skills that become more valuable, not less, as AI handles routine work. Critical thinking, creativity, emotional intelligence, ethical judgment, adaptability, and the art of working with AI as a collaborator.

...been managing through spreadsheets suddenly see that the teams they're leading need empathy, not just direction. The conversation changes from "how do I get people to use AI?" to "how do I help people feel...

1 DayIntensive
5 SkillsFramework
Human SkillsCritical ThinkingCreativityEmotional IntelligenceAI CollaborationView Details
Platform as a Product
CTOs, Heads of Platform Engineering, VP Engineering, Enterprise Architects, Platform Product Managers3-4 hoursA three-gate platform governance plan — validated backlog, a written scope boundary, and adoption targets per capability

An internal platform with no product owner builds what nobody asked for and skips what everybody needs — adoption, not completeness, is the only measure that counts.

...mechanism existed to tell a validated request apart from an internal opinion. What changes is the direction of the roadmap. It stops being assembled from what the platform team believes is needed and...

1 DayIntensive
AdoptionNot feature count
Platform EngineeringInternal Developer PlatformProduct GovernanceGolden PathsView Details
Fractional Technology Leadership Engagement
Startups and scale-ups needing senior technology leadershipTechnology strategy, architecture governance, team development, board reporting

Embed experienced technology leadership into your organisation on a part-time basis—owning architecture decisions, team development, and delivery governance.

...technology strategy and architecture governance Make or oversee architecture decisions and technical direction Lead delivery governance and quality improvement Develop engineering managers and team leads Build...

1-3 Days/WeekEmbedded
Fraction of CostFull-time Hire
Fractional CTOFractional VP EngineeringFractional Chief ArchitectPart Time LeadershipView Details
AI Operating Model Workshop
CTO, CIO, VP Engineering, Enterprise Architects, AI LeadersAI ownership model, governance framework, capability map, 90-day activation plan

Stop running AI experiments in isolation. Build the ownership structure, governance model, and decision rights that turn scattered AI pilots into an organisation-wide capability.

...compliance teams aligned with AI governance model Organisational AI capability growing in a coordinated direction rather than fragmenting Workshop Structure Morning (3 hours): Current State — How AI is Actually...

1 DayIntensive
Clear OwnershipAI at Scale
AI StrategyAI GovernanceOperating ModelOrganisational DesignView Details
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