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Intermediate to Advanced4-6 hoursEvaluation framework + test matrix + validation workflow

If you cannot evaluate an AI system, you cannot trust it. Learn how to test prompts, retrieval, agents, workflows, and production behaviour before confidence turns into risk.

...tests, and human review Metrics that matter Evaluating prompts, RAG, and agents Test set design and edge cases Validation as an operating habit What "good enough" actually means The evaluation loop in one diagram Cheat...

1 DayHands-on

ValidationCore Discipline

AI Evaluation Testing Validation Quality Assurance Production AI View Details

AI Agents and Automation

Intermediate to Advanced6-8 hoursAgent use case map + architecture blueprint + governance framework

AI agents — what they are, how they work, the protocols shaping them (MCP, A2A), and the governance you need before you let one act on your behalf. The bridge between AI that talks and AI that does.

...automation The agent loop — how they actually work Agentic reasoning patterns Protocols — MCP and A2A Tool use — giving agents hands Memory — what agents remember Multi-agent systems Governance — controlling...

2 DaysIntensive

Agent DesignWorkshop

AI Agents Agentic AI MCP A2A Multi Agent Systems AI Orchestration View Details

Future of AI

Intermediate to Senior Leaders3-4 hoursAI horizon scan + strategic implications analysis + preparation roadmap

What's coming in AI — multimodal models, on-device AI, open-source momentum, protocols, regulation, and the shift to AI-native organisations. See around the corner without falling for hype.

...scan in one diagram Cheat sheet Separating signal from noise Most AI predictions are wrong. Not because the technology doesn't advance — it does, rapidly — but because people predict specific capabilities...

Half DayIntensive

Horizon ScanDeliverable

Future of AI AI Trends Multimodal AI AI Regulation Emerging Technology View Details

AI Decision-Making & Human Oversight

Beginner to Intermediate3-4 hoursHuman oversight framework + decision rights map + review checklist

AI can assist decisions, but accountability still belongs to people. Learn the operating rules for review, approval, escalation, confidence, and human authority in AI-supported work.

...diagram Cheat sheet Before we start — the oversight mistake everyone makes There is a particular phrase that causes trouble in AI rollouts: "The AI decided..." No, it didn't. The system produced an output. Someone...

Half DayPractical

Control ModelDecision Ready

Human in the Loop AI Oversight Decision Making AI Governance Accountability View Details

AI Risk Patterns & Failure Modes

Beginner to Intermediate4-5 hoursAI risk pattern map + mitigation checklist + failure review template

Most AI failures are predictable. Learn the recurring patterns behind hallucinations, automation bias, data leakage, brittle workflows, hidden costs, and false confidence before they become expensive.

...recognise recurring patterns, understand how they arise, and design controls before those patterns cause operational harm. That kind of literacy changes the tone of AI governance. It replaces panic with...

1 DayPractical

Risk AwarenessOperational

AI Risk Failure Modes Hallucinations Automation Bias AI Governance View Details

AI Strategy & Business Transformation

Intermediate to Senior Leaders5-7 hoursAI strategy framework + operating model blueprint + 12-month roadmap

Building an AI strategy that drives real business transformation. Vision, operating models, value frameworks, maturity assessment, and portfolio management. Turn AI potential into measurable outcomes.

...stack in one diagram Cheat sheet The cost of getting it wrong Most organisations fail at AI not because the technology doesn't work, but because they never decided what it was for. AI without strategy...

2 DaysIntensive

Strategy + RoadmapDeliverable

AI Strategy Business Transformation Operating Model AI Maturity Value Realization View Details

Multimodal AI

Beginner to Intermediate3-4 hoursMultimodal use case map + modality selection framework

AI is no longer just text in, text out. Learn how modern systems work across language, images, audio, video, and documents — and how to choose the right modality for the job.

...enough For a while, most people's mental model of AI was simple: type words in, get words out. That was useful, but incomplete. Real work is not made of words alone. It is made of screenshots, forms, diagrams,...

Half DayIntensive

Beginner FriendlyNo technical background required

Multimodal AI Computer Vision Speech AI Document AI AI Fluency View Details

AI Procurement, Vendor Evaluation & Tool Selection

Beginner to Intermediate3-4 hoursVendor evaluation scorecard + tool selection checklist + risk review template

Choosing AI tools is not a beauty contest. Learn how to evaluate vendors, compare capabilities, assess risk, avoid lock-in, and buy systems that your organisation can actually govern and adopt.

...different priorities: security wants control, delivery teams want speed, finance wants clarity, and end users want the tool that feels easiest. In that environment, procurement needs more than comparison tables....

Half DayDecision Focused

Vendor SelectionPractical

AI Procurement Vendor Evaluation Tool Selection Platform Strategy AI Governance View Details

Emerging Technology Scanning

All levels — SA, EA, TS3-4 hoursTechnology radar template + horizon scanning process + hype vs signal evaluation criteria

How to monitor what is coming, filter signal from noise, and make deliberate decisions about when and how to adopt new technologies — before being forced to react.

...speculative. Monitor passively. Noise — marketing hype, no substance, no independent validation. Ignore. Use multiple sources — no single source is reliable alone. Three horizons (Now, Next, Later) + five source...

Half-dayIntensive

PracticalSA · EA · TS

Architecture Technology Radar Horizon Scanning Innovation Strategy View Details

Platform Thinking

Intermediate to Advanced (SA, EA, TS)5-6 hoursPlatform strategy canvas + internal platform design guide + shared capability register

How to shift from building one-off solutions to building reusable internal platforms — shared foundations that allow teams to deliver independently without solving the same problems repeatedly.

...are internal products. They're built for developer experience, not just function. A platform no one uses is worse than no platform — adoption is a design problem, not a mandate problem. Platform teams...

1 DayIntensive

CurrentSA · EA · TS

Architecture Platform Developer Experience Internal Platforms Self Service View Details

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