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Responsible AI — Ethics, Risk & Governance
Beginner to Intermediate4-5 hoursAI risk map + personal responsibility checklist + governance starter framework

Using AI responsibly — covering ethics, bias, hallucination risk, data privacy, accountability, and organisational governance. The judgment to use AI fairly, safely, and in a way you can defend.

...team without diversity in background, perspective, and lived experience will consistently overlook failure modes that would be obvious to people with different experiences. This is not a criticism of...

1 DayIntensive
Beginner FriendlyNo legal background required
Operating Model Choices
Advanced (EA, TS)5-6 hoursOperating model design canvas + team topology guide + Conway's Law application worksheet + Communication Structure Heatmap

How the structure of technology teams shapes the structure of the systems they build — covering Conway's Law, centralised vs federated models, platform teams, product operating models, team topologies, and designing the organisation that produces the architecture you want.

...Fast — parallel Autonomy Low Moderate High Scalability Poor at scale Good Good Risk Single point of failure Balanced Fragmentation The hybrid model in detail: Cross-cutting standards owned by central body...

1 DayIntensive
StrategicEA · TS
Delivery, Implementation & Architecture Runway
Intermediate (SA, EA, TS)4-5 hoursArchitecture runway template + delivery dependency map + agile architecture checklist

How architecture supports delivery instead of blocking it — covering architecture runway, phased implementation, dependency management, keeping teams unblocked, and recovering when architecture goes wrong during delivery.

...incoherent architecture. The relationship between architecture and delivery falls into one of four modes: The target: architecture enables delivery. Decisions are made just in time — not too early (wasteful)...

1 DayIntensive
PracticalSA · EA · TS
What Architecture Is
All levels — SA, EA, TS3-4 hoursArchitecture definition canvas + what it is / what it isn't reference card

What software and enterprise architecture actually is — its structure, relationships, and decisions — and what it is not. No diagrams. No jargon. Just clarity.

...decided, not the person who implemented What happens if the message queue goes down? If nobody knows, failure modes weren't designed How does data flow between the two biggest services? Draw it from memory,...

Half-dayIntensive
FoundationFor all roles
Multimodal AI
Beginner to Intermediate3-4 hoursMultimodal use case map + modality selection framework

AI is no longer just text in, text out. Learn how modern systems work across language, images, audio, video, and documents — and how to choose the right modality for the job.

...extracted. Where multimodal systems fail Multimodal systems expand capability, but they also expand failure modes. Common problems include: poor image quality or bad scans missing context outside the frame transcription...

Half DayIntensive
Beginner FriendlyNo technical background required
AI Workflow Design & Process Redesign
Beginner to Intermediate4-5 hoursAI workflow map + redesign canvas + exception-handling pattern

Most organisations do not need more prompts. They need better workflows. Learn how to redesign work around AI, human review, exceptions, and measurable outcomes.

...too small The workflow lens Where AI belongs in a process Designing handoffs and review Exceptions, failures, and recovery The redesign sequence How to redesign without breaking trust What to automate...

1 DayHands-on
Workflow DesignPractical
What is Generative AI?
Beginner3-4 hoursClear mental model of Generative AI + reference materials

Generative AI — what it actually is, how it works, what it's good at, and where it goes wrong. No hype. No math. Just clarity.

...every word in every response is being produced fresh, and that's the source of both its power and its failure modes. Helpful, Honest, Harmless is what it's aiming for, not what it always achieves. Understanding...

Half DayIntensive
Beginner FriendlyNo math required