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AI in the Workplace
Beginner to Intermediate3-4 hoursPersonal AI workflow map + role-specific use case library

Applying AI in real work contexts — across roles, tasks, and teams. Move from knowing what AI is to using it every day, without hype, without fear, and without wasting time on the wrong things.

...do good work — vague requests produce vague results. And their work should never go out without your review. The colleague model sets the right defaults. Use AI actively. Give it real tasks. But never abdicate...

Half DayIntensive
Beginner FriendlyNo math required
AI in the WorkplaceGenerative AIProductivityAI FluencyUse CasesAI WorkflowsView Details
AI Operating Model & Team Design
Intermediate4-5 hoursAI operating model blueprint + team role map + governance forum design

AI success is not just about tools. It depends on how teams are organised, who owns what, how standards are set, and how delivery, governance, and platform capabilities work together.

...the platform? Who helps functions redesign workflows? Who decides what gets scaled? Who handles risk review? Who trains teams? Who measures value? If those questions are unresolved, the organisation will...

1 DayStrategy
Operating ModelDesign
AI Operating ModelTeam DesignAI GovernanceTransformationPlatform TeamsView Details
Technical Debt & Rationalisation
Intermediate to Advanced (SA, EA, TS)5-6 hoursTechnical debt taxonomy + rationalisation prioritisation framework + modernisation criteria

How to understand, measure, prioritise, and reduce technical debt — the accumulated cost of shortcuts, outdated decisions, and deferred maintenance.

...development. Design debt — wrong abstractions, tight coupling, god classes. Detected by architecture review, coupling analysis. High cost — limits change. Architecture debt — wrong boundaries, shared databases,...

1 DayIntensive
StrategicSA · EA · TS
ArchitectureTechnical DebtRationalisationModernisationGovernanceView Details
AI Policy, Security & Organisational Controls
Beginner to Intermediate4-5 hoursAI policy checklist + security controls map + incident response starter template

Building and enforcing AI policy — the practical mechanisms that turn ethical principles into enforceable organisational rules. Data security, access controls, audit trails, and incident response.

...each tool: name and version, approved data tier, approved use cases, enterprise agreement status, and review date. AI tools and their terms change frequently. The policy must include a version number and...

1 DayIntensive
Beginner FriendlyNo legal background required
AI PolicyAI SecurityOrganisational ControlsAI GovernanceData SecurityComplianceAI FluencyView Details
AI Risk Patterns & Failure Modes
Beginner to Intermediate4-5 hoursAI risk pattern map + mitigation checklist + failure review template

Most AI failures are predictable. Learn the recurring patterns behind hallucinations, automation bias, data leakage, brittle workflows, hidden costs, and false confidence before they become expensive.

...organisations: people trust fluent output too quickly, teams automate tasks without designing proper review, weak source data gets dressed up in impressive interfaces, and governance arrives after the workflow...

1 DayPractical
Risk AwarenessOperational
AI RiskFailure ModesHallucinationsAutomation BiasAI GovernanceView Details
Responsible AI — Ethics, Risk & Governance
Beginner to Intermediate4-5 hoursAI risk map + personal responsibility checklist + governance starter framework

Using AI responsibly — covering ethics, bias, hallucination risk, data privacy, accountability, and organisational governance. The judgment to use AI fairly, safely, and in a way you can defend.

...— often from the same demographic groups — every day, across every application, at a scale no human reviewer could replicate. By the time someone notices the pattern, thousands of decisions have already...

1 DayIntensive
Beginner FriendlyNo legal background required
Responsible AIAI EthicsAI RiskAI GovernanceBiasData PrivacyAI FluencyView Details
Architecture Decisions & ADRs
All levels — SA, EA, TS3-4 hoursADR template + decision log + rationale guide

How to capture, document, and govern architecture decisions using ADRs — the lightweight mechanism that turns tribal knowledge into shared understanding.

...constrain? What are the positive and negative outcomes? ADRs have a status lifecycle. Proposed — under review. Accepted — active decision. Deprecated — no longer recommended. Superseded — replaced by a new...

Half-dayIntensive
PracticalReady to use
ArchitectureADRsDecision MakingGovernanceDocumentationView Details
Automation & Agentic Systems
Intermediate to Advanced (SA, EA, TS)6-7 hoursAutomation opportunity map + agent architecture blueprint + MCP/A2A integration guide + Agentic Risk & Cost Framework

How AI-powered architectures that plan, act, and use tools autonomously are reshaping integration and workflow — covering agentic patterns, MCP and A2A protocols, orchestration frameworks, human-in-the-loop design, guardrails, observability, and economic risk management.

...Engine → Step 1 → Agent A (with human approval) → Step 2 → Agent B (auto-execute) → Step 3 → Human review → Step 4 → Agent C (auto-execute). Workflow is predefined; agents are components. Start with orchestrated...

1.5 DaysIntensive
CurrentSA · EA · TS
ArchitectureAI AgentsAgentic SystemsMCPA2AAutomationOrchestrationView Details
Current State & Target State Architecture
All levels — SA, EA, TS4-5 hoursAs-is / to-be architecture canvas + transition state design + maturity scale + AI readiness assessment

How to document what exists today, define what must exist tomorrow, and design the transition states that get you there — the discipline of architecture that connects present reality to future goals.

...Architecture overview — 5-10 pages: systems, integrations, data flows, technology. For architecture reviews, planning sessions. Detailed landscape — full register: every application, integration, technology....

1 dayIntensive
PracticalCanvas exercise
ArchitectureEnterprise ContextCurrent StateTarget StateTransformationGap AnalysisView Details
Future Operating Model
Advanced (EA, TS)5-6 hoursFuture operating model scenarios + AI-native organisation design principles + transition pathway + Communication Structure Heatmap

How organisations will need to restructure their technology capabilities, teams, and governance as AI, automation, and platform thinking reshape what it means to run a technology function.

...Design Defining what to build and why — intent, not implementation Governance Setting constraints, reviewing outcomes, ethical oversight Communication Translating between technical and business worlds...

1 DayIntensive
StrategicEA · TS
ArchitectureOperating ModelAIFuture of WorkStrategyPlatformView Details
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