Search

Find insights, training programs, and workshops

AI Measurement & ROI
Intermediate to Senior Leaders3-4 hoursAI measurement framework + ROI model + leadership dashboard template

Proving AI's value — defining success before you start, attributing outcomes correctly, and reporting to leadership in a way they trust. The discipline of answering the question every executive asks: is this worth it?

...measurement problem Why measurement is hard The AI value chain Calculating ROI Attribution — proving AI caused the outcome Metrics design Reporting to leadership The measurement framework in one diagram Cheat...

1 DayIntensive
ROI FrameworkDeliverable
AI ROIValue MeasurementAI MetricsBusiness ImpactAI ReportingView Details
AI Operating Model & Team Design
Intermediate4-5 hoursAI operating model blueprint + team role map + governance forum design

AI success is not just about tools. It depends on how teams are organised, who owns what, how standards are set, and how delivery, governance, and platform capabilities work together.

...talent, serious executive interest, and a healthy AI budget and still make very little progress. Why? Because nobody agreed how AI work should actually happen. Who approves tools? Who owns the platform? Who...

1 DayStrategy
Operating ModelDesign
AI Operating ModelTeam DesignAI GovernanceTransformationPlatform TeamsView Details
AI Tools, Landscape & Platforms
Beginner to Intermediate3-4 hoursPersonal AI tools map + selection framework + team stack recommendation

The AI tools landscape — what the major platforms are, how they actually differ, and how to choose the right one for the right job. Stop chasing every new launch. Start making deliberate choices.

...that Layer 1 — Foundation models: the engines underneath Layer 2 — AI assistants: the interface most people use Layer 3 — AI-native apps: purpose-built for one job Layer 4 — AI-embedded tools: what you already...

Half DayIntensive
Beginner FriendlyNo technical background required
AI ToolsAI PlatformsGenerative AIAI LandscapeLLMsAI FluencyView Details
AI Workflow Design & Process Redesign
Beginner to Intermediate4-5 hoursAI workflow map + redesign canvas + exception-handling pattern

Most organisations do not need more prompts. They need better workflows. Learn how to redesign work around AI, human review, exceptions, and measurable outcomes.

...prompt-first thinking is too small Teams often start with the wrong question: "What prompt should we use?" That question matters, but it is too narrow. A prompt is only one step inside a larger workflow....

1 DayHands-on
Workflow DesignPractical
AI WorkflowsProcess RedesignAutomationHuman in the LoopAI FluencyView Details
Capability Mapping & Business Outcomes
All levels — SA, EA, TS4-5 hoursBusiness capability map template + capability-to-outcome linkage model

How to build business capability maps, connect them to technology, and link capabilities to strategic outcomes — the bridge between business strategy and technical architecture.

...it in mind. What business capabilities are — And why they're not processes or org units People confuse capabilities with processes, departments, or systems. When they do, the map reflects today's temporary...

1.5 daysIntensive
PracticalMap-building exercise
ArchitectureCapability MappingBusiness StrategyEnterprise ContextBusiness OutcomesView Details
How Architects Think
All levels — SA, EA, TS5-6 hoursSystems thinking toolkit + abstraction ladder + decision heuristics reference card

The cognitive toolkit of architecture — systems thinking, abstraction, balancing business and technical concerns, deciding under uncertainty, and trade-off thinking. Builds the mindset, not just the knowledge.

...deployment failed." Patterns — what happens repeatedly. "Deployments fail every Friday." Structure — what causes the patterns. "Friday deploys fail because the staging environment is shared and overloaded." Mental...

1 DayIntensive
MindsetNot just methods
ArchitectureFoundationsSystems ThinkingDecision MakingView Details
Data and AI
Intermediate4-6 hoursData readiness assessment + governance framework + pipeline blueprint

The data foundations that make AI work. Data quality, governance, architecture, pipelines, and the GenAI shift from training to retrieval. Most AI failures are data failures — learn the patterns and prevent them.

...blocker Do you have enough data for production? If no: volume blocker Is the data current enough for your use case? If no: timeliness blocker Has legal approved this data for AI use? If no: governance blocker...

1.5 DaysIntensive
Data ReadinessAssessment
Data QualityData GovernanceData ArchitectureFeature EngineeringData PipelinesRAGVector DatabasesGenAI DataAI FluencyView Details
Current State & Target State Architecture
All levels — SA, EA, TS4-5 hoursAs-is / to-be architecture canvas + transition state design + maturity scale + AI readiness assessment

How to document what exists today, define what must exist tomorrow, and design the transition states that get you there — the discipline of architecture that connects present reality to future goals.

...honestly assessing the current one. I've seen beautiful future-state diagrams that nobody could reach because nobody mapped the terrain between here and there. The result: plans that don't survive contact with...

1 dayIntensive
PracticalCanvas exercise
ArchitectureEnterprise ContextCurrent StateTarget StateTransformationGap AnalysisView Details
Data & AI Direction
Intermediate to Advanced (SA, EA, TS)5-6 hoursData and AI direction framework + AI readiness assessment + governance overlay

How data strategy and AI direction connect to architecture — covering data quality, governance, data architecture for AI, AI enablement, responsible AI, data products, data mesh, and building a data and AI roadmap.

...data is the same across systems. Customer ID format differs. Timeliness — data is current enough to use. Product prices are 3 months old. Validity — data conforms to rules. Invalid date format. Governance...

1.5 DaysIntensive
CurrentSA · EA · TS
ArchitectureData StrategyAIData GovernanceData MeshData ProductsView Details
Technical Debt & Rationalisation
Intermediate to Advanced (SA, EA, TS)5-6 hoursTechnical debt taxonomy + rationalisation prioritisation framework + modernisation criteria

How to understand, measure, prioritise, and reduce technical debt — the accumulated cost of shortcuts, outdated decisions, and deferred maintenance.

...prioritise, and don't plan to repay. Keep it in mind. What technical debt is — And why the metaphor is useful and limited The term "technical debt" is used loosely — sometimes for any code the team doesn't...

1 DayIntensive
StrategicSA · EA · TS
ArchitectureTechnical DebtRationalisationModernisationGovernanceView Details
1234