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AI Knowledge Systems — RAG, Search, Memory & Internal Knowledge

Intermediate4-5 hoursKnowledge system map + RAG decision framework + memory design checklist

Many useful AI systems are not smarter because the model is smarter. They are smarter because the system can retrieve, search, remember, and ground itself in the right knowledge at the right time.

...documents, your latest decisions, or the exact version of the policy someone needs today. This is where many teams get confused. They expect the model to answer questions it cannot answer reliably because the needed...

1 DaySystems Thinking

Knowledge DesignPractical

RAG Search Memory Knowledge Systems Internal Knowledge View Details

Data & AI Direction

Intermediate to Advanced (SA, EA, TS)5-6 hoursData and AI direction framework + AI readiness assessment + governance overlay

How data strategy and AI direction connect to architecture — covering data quality, governance, data architecture for AI, AI enablement, responsible AI, data products, data mesh, and building a data and AI roadmap.

...transformation. Database as integration — services share a database for data access. No catalogue — teams don't know what data exists. Data quality, ownership, flow, and access are architectural decisions...

1.5 DaysIntensive

CurrentSA · EA · TS

Architecture Data Strategy AI Data Governance Data Mesh Data Products View Details

Human Skills in an AI World

All levels4-5 hoursPersonal skills assessment + development plan + human-AI collaboration playbook

The skills that become more valuable, not less, as AI handles routine work. Critical thinking, creativity, emotional intelligence, ethical judgment, adaptability, and the art of working with AI as a collaborator.

...emotions — is uniquely human and increasingly valuable. Scenario Why EQ matters Managing AI anxiety Teams fear replacement — leaders need empathy and communication Human-AI collaboration Knowing when to...

1 DayIntensive

5 SkillsFramework

Human Skills Critical Thinking Creativity Emotional Intelligence AI Collaboration View Details

AI Tools, Landscape & Platforms

Beginner to Intermediate3-4 hoursPersonal AI tools map + selection framework + team stack recommendation

The AI tools landscape — what the major platforms are, how they actually differ, and how to choose the right one for the right job. Stop chasing every new launch. Start making deliberate choices.

...Working inside Google Docs, Gmail, or Sheets Google Gemini Working inside Word, Excel, Outlook, or Teams Microsoft Copilot Sensitive work data under enterprise compliance Microsoft Copilot (M365 tenant)...

Half DayIntensive

Beginner FriendlyNo technical background required

AI Tools AI Platforms Generative AI AI Landscape LLMs AI Fluency View Details

Data and AI

Intermediate4-6 hoursData readiness assessment + governance framework + pipeline blueprint

The data foundations that make AI work. Data quality, governance, architecture, pipelines, and the GenAI shift from training to retrieval. Most AI failures are data failures — learn the patterns and prevent them.

...quality? AI models need quality guarantees Data access Who can access what, under what conditions? AI teams need clear access policies Data privacy How is personal/sensitive data protected? AI training on...

1.5 DaysIntensive

Data ReadinessAssessment

Data Quality Data Governance Data Architecture Feature Engineering Data Pipelines RAG Vector Databases GenAI Data AI Fluency View Details

AI Implementation & Technical Architecture

Intermediate to Advanced5-7 hoursAI architecture blueprint + MLOps framework + deployment playbook

Turning AI prototypes into reliable, scalable production systems. MLOps, model serving, RAG architecture, monitoring, and the engineering discipline that most AI projects are missing.

...version within minutes. And when they know their GPU costs and have a plan for optimising them. What teams discover in the workshop The moment that shifts most minds in this workshop is the deployment timeline...

2 DaysIntensive

ArchitectureBlueprint

AI Architecture MLOps Model Deployment AI Infrastructure Production AI View Details

How LLMs Work

Beginner to Intermediate4-6 hoursWorking mental model + reference materials

What actually happens inside a Large Language Model — from the moment you type a prompt to the moment it responds. No math. No fluff. Just a clear picture you can hold in your head.

...confident factual claim that feels slightly off? Classic hallucination pattern — go verify it. The teams that benefit most from this session aren't always the technical ones. Sometimes it's the product...

2 DaysIntensive

Beginner FriendlyNo math required

LLMs Machine Learning Transformers Generative AI View Details

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