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AI Agents and Automation
Intermediate to Advanced6-8 hoursAgent use case map + architecture blueprint + governance framework

AI agents — what they are, how they work, the protocols shaping them (MCP, A2A), and the governance you need before you let one act on your behalf. The bridge between AI that talks and AI that does.

...automation to agency A chatbot answers your question. An agent does the work. That distinction — between AI you talk to and AI that acts on your behalf — is the single most important shift happening in AI right...

2 DaysIntensive
Agent DesignWorkshop
AI & Agentic Systems Strategy Workshop
CIO, CTO, Chief AI Officer, VP EngineeringAI operating model, governance policy, compliance roadmap, 90-day action plan

Develop a clear, governed AI and agentic systems strategy that delivers business value while managing risk, cost, and compliance.

Before we start — the one thing to hold onto Most organisations don't have an AI problem. They have a strategy problem. I've sat in boardrooms where the CEO wants AI everywhere, the...

2 DaysStrategic
Operating ModelGovernance Framework
Your AI Agents Are Making Architecture Decisions. Nobody Assigned Them That Role.
Your AI Agents Are Making Architecture Decisions. Nobody Assigned Them That Role.

AI agents are making micro-architecture decisions in production. No ADR recorded them. No review board approved them. No architect ever saw them. Here is the structural fix.

...ive Summary Who this is for: CTOs, Enterprise Architects, Architecture Leads designing or operating AI-powered systems Problem it solves: Structural drift caused by AI agents making undocumented, unreviewed...

What is Generative AI?
Beginner3-4 hoursClear mental model of Generative AI + reference materials

Generative AI — what it actually is, how it works, what it's good at, and where it goes wrong. No hype. No math. Just clarity.

Quick Navigation Start here — What even is AI? What makes Generative AI different? How does it actually work? How did it learn all this? Why does...

Half DayIntensive
Beginner FriendlyNo math required
AI Adoption, Change & Project Delivery
Intermediate5-6 hoursAI adoption playbook + stakeholder engagement plan + delivery framework

Moving AI from exciting pilot to boring-but-valuable production. The people, the process, and the delivery discipline that turns AI potential into daily practice.

Quick Navigation The adoption problem nobody talks about Why adoption fails — the five blockers Stakeholder engagement — who needs to be involved Change management — the human...

2 DaysIntensive
Adoption PlaybookDeliverable
AI Operating Model & Team Design
Intermediate4-5 hoursAI operating model blueprint + team role map + governance forum design

AI success is not just about tools. It depends on how teams are organised, who owns what, how standards are set, and how delivery, governance, and platform capabilities work together.

Quick Navigation Before we start — the organisational mistake behind many AI failures Why organisation design matters The major operating model patterns Platform, product, and...

1 DayStrategy
Operating ModelDesign
AI Operating Model Workshop
CTO, CIO, VP Engineering, Enterprise Architects, AI LeadersAI ownership model, governance framework, capability map, 90-day activation plan

Stop running AI experiments in isolation. Build the ownership structure, governance model, and decision rights that turn scattered AI pilots into an organisation-wide capability.

Before we start — the one thing to hold onto Most organisations think they have an AI adoption problem. They don't. They have an ownership problem. I've sat with leadership teams who had...

1 DayIntensive
Clear OwnershipAI at Scale
AI Knowledge Systems — RAG, Search, Memory & Internal Knowledge
Intermediate4-5 hoursKnowledge system map + RAG decision framework + memory design checklist

Many useful AI systems are not smarter because the model is smarter. They are smarter because the system can retrieve, search, remember, and ground itself in the right knowledge at the right time.

...memory, and grounding When to use RAG Internal knowledge design Chunking, freshness, and authority Failure patterns in knowledge systems Design principles that actually help When not to build a knowledge...

1 DaySystems Thinking
Knowledge DesignPractical
Nobody Uses ADRs as an Agentic Decision Log. They Should.
Nobody Uses ADRs as an Agentic Decision Log. They Should.

Why Architectural Decision Records are the only structure most organizations already have that can govern AI agent accountability — and how to extend them into an Agentic Decision Log before the EU AI Act deadline.

...CTOs, Solution Architects, Architecture Governance Teams Problem it solves: Organizations deploying AI agents have no structural record of who authorized the agent to act, what decisions it can make autonomously,...

Automation & Agentic Systems
Intermediate to Advanced (SA, EA, TS)6-7 hoursAutomation opportunity map + agent architecture blueprint + MCP/A2A integration guide + Agentic Risk & Cost Framework

How AI-powered architectures that plan, act, and use tools autonomously are reshaping integration and workflow — covering agentic patterns, MCP and A2A protocols, orchestration frameworks, human-in-the-loop design, guardrails, observability, and economic risk management.

...protocols Human-in-the-loop design Governance and risk Where to start Orchestration tools and frameworks Guardrails and evaluation Observability Economic guardrails Putting it all together Cheat sheet Before we start...

1.5 DaysIntensive
CurrentSA · EA · TS